Real-Time
Call Tracking
Identify every missed opportunity and ensure service advisors follow up with potential customers.
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Auto repair franchises handle hundreds of calls every day—yet many potential customers are lost due to inconsistent call handling, untracked inquiries, and missed follow-ups. Olelo Intelligence helps seal your revenue leak by providing you data-supported evidence of your Service Advisor's effective and ineffective sales habits. Our platform identifies and quantifies skill gaps, helping advisors improve the communication of your value proposition, and better handle price objections. Base your understanding of your center's sales performance on conversion data from 100% of your calls, not merely a sample.
Ensure no call goes unanswered. Olelo's robust voice agent can schedule appointments, quote prices for any basic services you are ok to quote, handle price objections, discuss towing, warranty, and financing policies, and text appointment confirmations.
Olelo Intelligence tracks every call, inbound and out. It finds and notifies you immediately of lost opportunities to book new customers in addition to any failures to authorize service. Win back customers before they take their business elsewhere.
Use real-time intelligence to respond to changes in customer sentiment towards programs and pricing well before your competition can. Make strategic moves early and leave your competitors in the dust.
Unlike generic call tracking solutions, Olelo Intelligence is purpose-built for automotive repair shops. We provide real-time insights that help you convert more calls into scheduled appointments, train your service advisors, and increase shop revenue.
Identify every missed opportunity and ensure service advisors follow up with potential customers.
AI-driven insights help improve customer interactions, upselling, and service advisor efficiency.
Olelo Intelligence integrates with your existing phone and CRM systems to ensure a smooth workflow.
Jonathan Sherman
Consultant, Sherman Management
"As a consultant who coaches service advisors for auto repair franchises, Olelo's AI has been a game-changer. Getting peak performance from advisors is often a puzzle. Olelo provides the framework I need to better solve it... Within months, it’s led to major improvements in service advisor performance, car count, and ARO size."
Brett Miller
Franchise Owner, AAMCO
"The platform provides clear insights into the strengths and weaknesses of each team member, which we now review on a weekly basis. This has transformed how we coach and lead. It's no longer about assumptions-it's about data-backed feedback and accountability. In short, Olelo helps us work smarter, train better, and drive performance in ways that traditional tools simply can't match."
Dicky Rayzor
Franchise Owner, AAMCO
"With Olelo, I can see how many of my new calls are true opportunities, and I get a report showing where each of my advisors needs coaching to improve their performance. The analysis of what we could do to improve was accurate and we've seen big improvements in our numbers since."